Privacy Policy
Last Updated: April 15, 2026
We value your privacy. This policy explains how we collect, use, and protect information when you use our enterprise utilities, tools, and scanning services. We are committed to transparency and maintaining reasonable organizational safeguards.
1. Information We Collect
We only collect data necessary to provide, manage, and improve the application service experience:
- Device and application usage metadata (e.g., hardware model, OS version, regional language settings, and core feature usage events);
- Diagnostic, error logging, and telemetry metrics (e.g., application crashes and performance analysis reports);
- Support communication data and related ticket details if you reach out to our administration team.
2. Camera and Scan Data
To facilitate on-demand capture and configuration services:
- Camera permissions are requested solely for the purpose of scanning QR codes, bar codes, or setup parameters.
- By default, all scanned data and configurations are processed locally on your physical device.
- We do not transmit, retain, or share scanned code payloads on our remote servers unless you explicitly opt-in to cloud storage or synchronization features.
3. How We Use Data
Collected diagnostic and system data is utilized exclusively to:
- Deliver fundamental features, mapping utilities, and configuration functions;
- Optimize local runtime stability, platform response latency, and overall user interaction;
- Isolate software bugs, resolve functional anomalies, and provide direct technical assistance.
4. Third-Party Services
The application may integrate with reputable third-party SDKs to facilitate specific features and support structures. These platforms include:
- Google AdMob & Meta/Facebook SDK (for attribution metrics and integrated ad modules);
- Industry-standard platform analytics, latency monitoring, and automated crash reporting tools.
These service providers manage, process, and protect your details in accordance with their individual privacy statements and operational policies.
5. Data Sharing
We do not rent, trade, or sell your personal data. We may share limited analytics data only: under trusted security agreements with authorized platform partners, to satisfy binding regulatory demands or legal requirements, or to safeguard system security and user integrity.
6. Legal Basis (GDPR)
For individuals residing within the European Economic Area (EEA), we process diagnostic information under the following legal frameworks:
- To fulfill contractual obligations required to run the service interface;
- Pursuant to our legitimate business interests in optimizing platform stability and system security;
- Where you have supplied explicit consent for specific telemetry integrations.
7. Data Retention & Security
We retain diagnostic information and account details only as long as necessary to support functional system processes and address legal, audit, or platform compliance expectations. JUNGLE LABS employs reasonable technical, physical, and digital countermeasures to reduce risk of unauthorized data exposure.
8. Your Rights
Depending on your place of residence, you may possess the legal right to request access to, correction of, complete deletion of, or restrictive processing of your diagnostic account records. You may also oppose automatic logging or claim portability for registered metrics.
9. Children
Our services and diagnostics applications are not tailored for or directed toward children under 13 years of age (or corresponding local age boundaries). We do not knowingly gather, retain, or target personal information associated with underage users.
10. International Transfers
To guarantee reliable operations, metrics and support inquiries may be transferred and processed outside of your home country. JUNGLE LABS implements recognized regional transfer agreements to uphold strict data compliance.
11. Policy Updates
We reserve the right to amend this policy. Revised versions will be published dynamically within our system console, application interface, or associated legal pages. Your ongoing use of the services implies acknowledgement of updated policies.
12. Compliance
We proactively refine our procedures to harmonize with prevailing global privacy laws and app platform guidelines, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and the Apple App Store Review Guidelines.
13. Contact Us
If you have any questions, concerns, or regulatory data inquiries regarding this Privacy Policy or our platform data practices, please contact us directly via email at: support@junglelabs.space.